The National Quality Forum (NQF) is the only consensus-based healthcare organization in the nation as defined by the Office of Management and Budget. This status allows the federal government to rely on NQF-defined measures or healthcare practices as the best, evidence-based approaches to improving care. The federal government, states, and private-sector organizations use NQF’s endorsed measures, which must meet rigorous criteria, to evaluate performance and share information with patients and their families.
NQF was created in 1999 by a coalition of public- and private-sector leaders after the President’s Advisory Commission on Consumer Protection and Quality in the Healthcare Industry concluded that an organization like NQF was needed to promote and ensure patient protections and healthcare quality through measurement and public reporting. NQF is committed to helping our nation achieve better and affordable care, and improving the overall health of Americans.
They are seeking a Chief Scientific Officer who will have overarching responsibility for the strategic direction and leadership of NQF’s quality measurement programs and partnerships. This role has both critical outward- and inward-facing dimensions. Externally, this leader is a prominent face of NQF’s expertise, integrity, and leadership in the science of quality measurement and the art of using measurement to drive improvement. Internally, this leader oversees a multidisciplinary team that executes highly visible federally contracted programs, including endorsement and maintenance of the nation’s portfolio of quality measures and processes for advising the Centers for Medicare and Medicaid Services (CMS) on measures to be used in its value-based payment programs, and multi-stakeholder initiatives that seek alignment among public and private sector uses of performance measures. The Chief Scientific Officer will also have lead responsibility for developing and executing new strategic initiatives, including those that will engage public and private sector stakeholders in advancing the next generation of measures and measure infrastructure required to further the success of value-based payment and to achieve health equity. This is an exciting opportunity for a leader with deep expertise in the field of quality measurement and improvement, a proven track record as a leader and manager, and a passion for improving the quality, outcomes, and affordability of health care.
POSITION DUTIES AND RESPONSIBILITIES
Quality Program Oversight
- Oversee the management of NQF’s core quality measure programs, including consensus-based processes by which NQF manages the endorsement and maintenance of our nation’s portfolio of quality measures and advises CMS on measures to be used in its programs
- Build and maintain exceptional relationship quality with federal agencies and deliver with excellence on federally contracted work
- Expand public and private sector partnerships to advance priority areas of measurement and improvement
- Manage a departmental budget of over $15 million
- Oversee management of contracts, including staffing, budgets, and deliverables
Strategic Initiatives & Mission-Driven Growth
- Develop and lead strategic initiatives that address public and private sector stakeholder priorities for next generation measures and measure infrastructure, including the uses of clinical and patient-reported data at scale
- Partner with NQF Product and Quality Innovation teams to conceive, test, and build new product lines that meet critical needs of purchasers, private payers, and federal and state governments
- Further external relationships with diverse stakeholders, including sectors that have not historically been engaged with NQF’s mission and work
- Represent NQF at external meetings and in forums that support our efforts to use measurement to drive improved healthcare quality, outcomes, and affordability
- Oversee more than 30 staff, furthering a culture of collaboration and excellence
- Cultivate a leadership team that excels at coaching and mentoring staff to enable their success
- Serve as a member of the NQF Executive Team
- Serve as an influential presence with external stakeholders, including through speaking, writing, and facilitating convened discussions
Advanced degree in a clinical discipline, public health, or healthcare management
- A minimum of 15 years of progressive experience in healthcare quality measurement and improvement, with a proven track record of effectiveness
- Deep expertise in the science of quality measurement, ideally with experience in measure development and validation, and with implementation of measures in clinical settings or population-based programs
- Proven track record for building and managing high-performing teams
- Demonstrated success in building consensus and achieving compelling results in programs with diverse stakeholder perspectives
- Experience in government contracting and working with health-related federal agencies
- Successful track record of generating revenue through developing and deploying strategic initiatives that address stakeholder needs
- Respected thought-leader in the field of quality measurement and improvement, with a strong track record of speaking and writing
- Great collaborator who thrives in a culture of individual and shared accountability
- Passion for improving health care quality, outcomes, and affordability
- Entrepreneurial spirit with a high level of energy, dedication, and an unrelenting drive to succeed and win
- Embracing radical candor – caring personally and challenging directly with direct reports, peers, and all team members
- Strong analytic thinker and gifted communicator – able to break down issues and present logical solutions in a clear, compelling way both in writing and orally
- Impeccable attention to detail and to executing with excellence
- Exceptional listener and consensus builder
- Strong business acumen and a bias for action
- Compelling executive presence
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
In the primary environment, the noise level is quiet to moderate with ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.