Director of Development Operations (WFP)

World Food Program USA
Washington, DC

1 out of every 9 people worldwide suffers from chronic hunger. 80 million of them receive assistance from World Food Programme.

World Food Program USA proudly supports the mission of the World Food Programme, mobilizing individuals, policy makers, and businesses in the U.S. to end global hunger. With its supporters, WFP USA bolsters an enduring American legacy of feeding families in need around the world and an American belief that no one should go hungry. Due to the commitment of everyday Americans, businesses, and the U.S. government, WFP USA has played a critical role in the effort to alleviate global hunger. In fact, over the last two decades, the number of hungry people in the world has dropped by more than 200 million—or one in nine. U.S. leadership in the fight against global hunger has always represented the best of who we are – and the world needs nothing but our best right today, because today the world faces a critical moment in that fight.

The work of WFP – USA is funded by a comprehensive, multi-faceted fundraising program that has achieved impressive results. Encompassing corporate giving, individual giving at all levels, and special events, the program has raised more than $20M annually and is on a deliberate path to systematize its processes and increase goals over the next 3 years. As part of its effort, WFP – USA has embarked on a structural reorganization that includes hiring for multiple new positions, including a new Director of Development Operations.

The Director of Development Operations will report to WFP – USA’s Vice President of Development and will serve as a close partner in leading the fundraising team. The Director will play a crucial role in setting fundraising goals and will be responsible for leading a 3-person team to manage all development operations functions to achieve them, including annual planning, donor research, a Salesforce database, donor communications, performance management systems, and reporting. S/he will serve as a critical liaison to the Operations and Finance teams in order to accurately project and measure results. The Director’s work will be critical to the development of new approaches to growing WFP – USA’s financial resources.

The ideal Director of Development Operations will have:

  • 6-8 years of progressively responsible resource development and non-profit management experience; at least 3 years of supervisory experience in complex team environments.
  • Demonstrated comfort creating departmental and program work plans and budgets, including performance targets and evaluation metrics.
  • Successful strategic planning and management of development systems, including databases, financial and analytic reporting, and gift accounting and processing.
  • Familiarity with systems/processes of major donor portfolio management, from prospect research techniques to best practices for donor acknowledgement and stewardship.
  • Collaborative, team-oriented individual who can engage others across an organization and ensure progress.
  • Excellent project manager, with the ability to influence, lead, negotiate, and delegate.
  • Strong proficiency with Salesforce database and knowledge of how to integrate fundraising and merchant services platforms.
  • Bachelor’s degree required.

DRi is leading this search for World Food Program – USA. For more information and to apply, please visit